Digital transformation trends 2020: DARQ era is here

What innovations are worth investing in this year? Check the latest trends that will be the catalyst for change in the upcoming post-digital era.

Digitalization is a strategic priority for most businesses today. According to International Data Corporation (IDC), digitally transformed companies will account for more than 50% of global GDP by 2023. But which technologies will allow them to outperform?

We’re moving to a post-digital era, where technology, which began as a competitive advantage, is now the new norm. Companies are looking for the next tech innovations that will let them create more customized experiences and succeed.

Let’s take a look at the latest digital transformation trends that are worth investing in this year.

Tech trend DARQ as a catalyst for business performance

As stated in the new Accenture’s report, there are four technologies, abbreviate to DARQ, that will be on top in 2020.

Distributed Ledger Technology (DLT)

As a new digital system for recording the transaction of assets, DLT allows businesses and consumers to control their data along the way. It provides a solid base for new technologies, such as cryptocurrency and blockchain, and helps conduct transactions in a unique, previously impossible way.

For instance, a smart contract for trip insurance allows a traveler to get a refund into their account automatically in case of a canceled or delayed flight.

Artificial Intelligence (AI)

A lot of companies use AI to streamline their business operations, get insights, and make data-based decisions. Companies like Domino’s Pizza and DoorDash are already experimenting with robots and drones delivery.

AlterEgo, smart carries, and civilian robots like Sofia — all these products are evidence of extensive AI growth. This tech trend will expand even more this year and keep being focused on managing real-time customer interactions across various channels.

Extended Reality (XR)

XR helps businesses create value for their customers and team members through new experiences. With virtual reality (VR), employees can learn how to operate machines and collaborate from different locations.

Realistic online purchases are also possible because of augmented reality (AR), allowing customers to try on products or services. In 2020, companies will keep on using AR to enhance the customer experience even more.

Quantum Computing (QC)

The 2020s will be a decade of QC. With this fast-growing technology, researches can quickly solve calculations that were previously impossible to solve so fast.

Be prepared for the post-digital era

Does your business have a strong tech foundation to incorporate the latest trends, such as DARQ technologies, that will drive the post-digital wave?